Dynamic Solution Innovators (DSi) is a software company providing software development services since 2001 to clients across Bangladesh and various international markets. With a team of 270+ professionals, we have delivered impactful solutions in the education, finance, logistics, and government sectors.
We are expanding our Documentation & Compliance team and seeking motivated, detail-oriented individuals. This role focuses on creating clear, structured documentation that supports project delivery, proposals, and compliance initiatives. Key responsibilities include translating business and technical inputs into well-organized documents such as requirement specifications, SRS, user guides, and RFP/EOI responses for national and international clients. You’ll collaborate closely with development teams, project leadership, sales, and compliance stakeholders to ensure information is accurate, aligned, and effectively communicated across all stages of planning and execution. This is an excellent opportunity for individuals who excel in documentation, clarity, and process-driven work, and who thrive in collaborative, quality-focused environments.
- Analyze, understand, and document business and technical requirements, translating stakeholder needs into clear, structured, and solution-oriented documentation.
- Prepare high-quality responses for RFPs, EOIs, and business proposals for both national and international clients, ensuring accuracy, completeness, and alignment with submission guidelines.
- Develop and maintain comprehensive project documentation, including Requirements Specifications, Inception Reports, SRS, User Manuals, Process Flows, Release Notes, Training Materials, and Reference Guides.
- Collaborate closely with technical, product, and QA teams to ensure documentation reflects actual system behavior, business logic, and implementation details.
- Support pre-sales and business development activities by contributing to pitch decks, solution briefs, capability statements, and tailored proposal content.
- Coordinate with cross-functional teams (HR, IT, Admin, PMO, Development, QA) to collect inputs, validate information, and produce project-specific deliverables on time.
- Facilitate communication with internal stakeholders and external clients, ensuring expectations are clear and documentation aligns with project goals and compliance needs.
- Contribute to organizational compliance initiatives, including preparation of documentation and evidence for ISO 9001, ISO 27001, CMMI Level 3, SOC 2, and other quality or security standards.
- Assist in process development and continuous improvement initiatives, such as updating SOPs, workflows, templates, and documentation frameworks.
- Excellent communication skills in both English and Bengali, with the ability to convey complex ideas clearly and concisely.
- Strong analytical thinking and problem-solving skills, with a keen eye for detail.
- Creative and structured writing ability, particularly for technical and business documentation.
- Demonstrated interest in how software systems work, with a passion for organizing and documenting technical processes.
- Proficiency in Microsoft Word, Excel, Google Sheets, and other productivity or collaboration tools.
- Strong computer literacy and a willingness to quickly learn new technologies and tools.
- Effective time management and multitasking abilities, with experience handling multiple deliverables in parallel.
Education Qualification
Bachelor’s degree in CS, CSE, EEE, ETE, or a related field preferred.
- Work with some of the best and most experienced talents in the country.
- In-campus free lunch and snacks.
- Festival Bonus: 2
- Weekly holidays: 2 (Friday & Saturday)
- Yearly salary increment
- Opportunity to work on international and government-level projects
- Supportive, learning-friendly environment