Dynamic Solution Innovators (DSi) is a software company providing software development services since 2001 to clients across Bangladesh and various international markets. With a team of 270+ professionals, we have delivered impactful solutions in the education, finance, logistics, and government sectors.

We are seeking a results-driven and detail-oriented Operations Manager to oversee and optimize our day-to-day operational functions at DSi. This key management position will be responsible for ensuring operational efficiency, implementing process improvements, and supporting the execution of our business strategy.

• Manage daily operations across various departments, ensuring smooth workflow, adherence to compliance, quality standards and timely delivery of products/services
• Analyze internal operations to identify, develop and implement solutions to streamline operations, and introduce best practices that enhance productivity and reduce costs
• Leading and supervising operation team, you will foster a collaborative and productive work environment. This involves scheduling, training team members, conducting performance evaluations, and ensuring team adherence to company policies and procedures.
• Oversee the allocation and utilization of resources including materials, equipment, and personnel to ensure optimal efficiency
• Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
• Prepare different types of operational and management reports

• Proven track record of managing operational processes and leading teams
• Strong understanding of operational workflows, supply chain basics, and performance metrics
• Excellent problem-solving and decision-making abilities
• Strong leadership, communication, and interpersonal skills
• Strong people development skills
• Experience in solution-based or innovation-driven organizations
• Demonstrated experience with budget management and cost control
• Knowledge of ERP systems and automation tools
• Familiarity with quality management systems and compliance standards
• Strong organizational and time management skills
• Analytical mindset with attention to detail
• Ability to work under pressure and manage multiple priorities
• Proactive and solution-oriented approach

Experience Requirement

Minimum 12+ years of experience in operations management or a similar role, preferably in Software Industry

• Work with some of the best and most experienced talents in the country.
• In-campus free lunch and snacks.
• Medical Coverage Benefit
• Festival Bonus: 2
• Weekly holidays: 2
• Supportive, learning-friendly environment